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| About Grid Link India Pvt Ltd | |||||||||||||||||||||
Grid Link India Pvt Ltd offers world-class offshore outsourcing and consulting services specializing in IT-enabled services, back office outsourcing services and business process outsourcing solutions from India guaranteed to cut costs and improve quality. Our outsourcing services help mitigate risks and secure benefits through a structured, proven approach. |
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Grid Link India Pvt Ltd is a fast growing remote e-services company, providing high quality-value added Contact Center services and Business Process Outsourcing (BPO) services from our state of art delivery centers based in India, at Mangalore. We offer the highest level of satisfaction that comes from working with a technologically sound business partner who is committed to continually investing in people, processes, infrastructure and facilities, ensuring the highest levels of performance. We are committed to building scalable and repeatable business solutions ensuring customer success. |
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Outsourcing is work done for a company by another company or people other than the original company's employees. Outsourcing entails purchasing a product or process from an outside supplier rather than producing this product or process in-house. The business that is outsourcing will train outsourcing provider to form a supply chain partnership. |
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"Outsourcing" as a concept has been around ever since organizations contracted other companies for cleaning the office, or removing trash from the company cafeteria. Payroll processing came next, and soon, "outsourcing" took the shape of "Business Processes Outsourcing" or BPO, by which, non-core, non-critical processes were contracted out to a third party. |
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Though some forms of BPO may include both IT management and business operations, the approach is primarily about turning over functions such as web, data processing, multimedia, software or IT management to a third party. Though these business processes may depend on IT, they are separate functions from core IT operations, such as data center activities or network management. |
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Infrastructure |
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Company has an excellent infrastructure in the heart of Mangalore City, Karnataka INDIA; the facility is located in a posh commercial centre with all essential amenities. There is a 100% power back-up and foolproof security mechanisms. Grid Link’s infrastructure comprises of latest Hardware, Software. Dual High speed Dedicated Internet Servers with high-throughput to support our requirements of high bandwidth ensuring us seamless connectivity with zero downtime. Our infrastructure is sufficient to support our customer. |
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The DRP Policy will enable us to continue our business in cases of any major disaster with no loss to our client’s business. We understand the essentials of business continuity and have sound plans in place to take care of any disruptions that may affect our smooth functioning. Grid Link has an adequate and well-protected Infrastructure that is built to take care of the scaling-up requirements of our partners/clients. |
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We achieve very high product quality due to a well-structured and elaborate system of work organization for our employees. The principal features of our work organization system are shown at our Site so that our potential customers would understand how we achieve high product quality |
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| Grid Link Quality Statement | |||||||||||||||||||||
Grid Link (India) follows the best Industry Standards, which describe fundamentals of quality management systems. |
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Quality Management Systems adherence and practice within Grid Link (India), is driven by the following objectives: |
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Seek confidence from customers, partners and associates, that their product / services requirements will be satisfied Guide the organization internally in achieving the highest levels of productivity and quality. Achieve International Project Process systems that confirms to the requirements of auditors, regulators, certification/registration bodies. |
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We understand customer needs and expectations are changing, and also because of competitive pressures and technical advances, the project deployment at Grid Link (India) is driven to improve continually |
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